Merlynn Park Hotel

This hotel offers a memorable stay, particularly noted for its spacious rooms and comprehensive family-friendly facilities, making it an ideal choice for families seeking a comfortable and engaging vacation. Its strategic location also appeals to sightseers and business travelers looking for convenience. Guests consistently highlight the exceptional breakfast spread and the genuinely friendly and helpful staff as major draws. For couples, the comfortable accommodations and diverse dining options provide a pleasant retreat. To maximize your experience, consider exploring the extensive breakfast buffet early to enjoy the full variety, and if traveling with children, be sure to utilize the dedicated play areas and multiple swimming pools.

Facilities & Amenities
Guests consistently praise the hotel's extensive facilities, which cater well to various needs. The hotel features multiple swimming pools, including both indoor and outdoor options, which are particularly popular with families due to their kids-friendly design and appealing views. A well-equipped gym with a variety of equipment is available for fitness enthusiasts. For children, dedicated playgrounds are provided in both the lobby and restaurant areas, enhancing the family experience. Most guests find the Wi-Fi to be fast and reliable throughout the property. Rooms are generally well-appointed with amenities such as a minibar and bathtub, though some guests noted that the number of available power sockets could be limited.

Cleanliness & Room Comfort
The hotel's spacious rooms are a consistent highlight, frequently described as comfortable and well-maintained. Guests often commend the overall cleanliness of the accommodations and the comfort provided by the beds. The bathroom facilities, including the presence of a bathtub and separate shower, are generally well-received, though some guests noted older fixtures or minor issues like slow drainage or leaking pipes. The AC is typically reported as cold and effective, contributing to a comfortable environment. However, there were isolated reports of rooms having a smell or visible stains on linens, and some guests felt that certain rooms showed signs of age. While generally quiet, a few guests mentioned occasional noise levels.

Dining & Food Quality
The breakfast at the hotel consistently receives high praise for its immense variety and excellent food quality. Guests are impressed by the extensive buffet spread, which offers a wide range of Indonesian, Asian, and international options, often featuring live cooking stations. The dim sum and pastry selections are frequently highlighted as particularly delicious. While the breakfast is a major draw, feedback on other dining options is mixed. The BBQ dinner buffet, for instance, received some criticism for limited seafood availability despite being advertised as "all you can eat." Room service is available, with some guests noting quick service even late at night, though others reported long waiting times. Overall, the hotel's dining experiences are a significant highlight.

Location & Accessibility
The hotel boasts a strategic location in the city, making it convenient for both leisure and business travelers. Situated on a main road, it offers easy access to various parts of the city. Guests appreciate its proximity to iconic landmarks such as the National Monument and the National Museum, which are within a short drive. The hotel is also noted for its accessibility to the airport, with car services available. While there are convenience stores nearby, the immediate area is not considered very walkable or pleasant by some, often requiring taxis or ride-sharing services for most destinations. Parking is available and generally convenient for guests arriving by car.

Staff & Service
The staff consistently receives overwhelmingly positive feedback for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight the warm greetings from security personnel, the efficiency of bellboys with luggage, and the professionalism of the receptionists. The check-in and check-out processes are generally described as quick and smooth, with staff often accommodating requests for early check-in. Housekeeping is praised for maintaining cleanliness and being responsive to guest needs. Many reviews commend staff members for going above and beyond, providing excellent assistance and making guests feel welcome. Overall, the hotel's commitment to providing excellent service is a major strength, contributing significantly to guest satisfaction.

Additional Information
The hotel is highly regarded as family-friendly, offering numerous amenities and services tailored for guests with children, including dedicated playgrounds and suitable pool areas. Guests often mention the availability of a welcome drink upon arrival, adding a pleasant touch to their check-in experience. Some guests noted that the hotel's interior, while generally well-maintained, shows signs of age and could benefit from renovation. There were isolated reports of issues with the safe box in rooms, with one guest describing it as unreliable. A specific issue was mentioned regarding a BBQ dinner promotion where seafood stock ran out quickly, leading to guest dissatisfaction. Luggage storage is available, though some guests experienced delays in service.