Putri Duyung Ancol

The cottage-style accommodation set within the Ancol theme park complex offers a unique seaside escape within Jakarta. This resort is renowned for its spacious rooms, a family-friendly environment, and direct access to Ancol attractions, providing a generally peaceful atmosphere despite its urban location. It is an ideal choice for families with children seeking a convenient staycation, couples looking for a relaxing getaway, and friends or groups planning gatherings. Sightseers and those attending events within Ancol will also find the location highly beneficial. To enhance your stay, guests are advised to request a sea-view cottage for the best experience and to bring mosquito repellent, as these can be an issue. Be aware that while the location is excellent for Ancol attractions, leaving the park requires re-entry fees if not planned with the hotel.

Facilities & Amenities
Many guests highlight the various facilities available, though feedback is mixed regarding their condition. The hotel features multiple swimming pools, including a newly renovated infinity pool and a unique boat-shaped pool, which are popular, especially with children. However, some older pools have been noted as dirty or under maintenance, and towels are not always provided at the pool area. Free bicycles are available for guests to explore the resort grounds, though some are old, and electric bicycles can be rented. There are also playgrounds for children, though some have been described as broken or unmaintained. Other amenities include ballrooms, a mini zoo, and sports facilities like basketball courts. Wi-Fi connectivity is a recurring concern, with many guests reporting slow speeds or availability only in the lobby, while some rooms lack it entirely.

Cleanliness & Room Comfort
The room comfort and cleanliness receive varied feedback. Many guests note that the cottages, while charming, are old and dated, with some interiors appearing unmaintained and in need of refurbishment. Specific issues mentioned include dirty floors, unclean bathrooms, and subpar quality accommodation for the price. However, some newly renovated cottages are praised for being clean and comfortable. A significant recurring issue is the presence of mosquitoes, which many guests describe as a "real problem" both inside and outside the rooms, despite the hotel providing mosquito repellent. Air conditioning generally works well, though some units are old or have issues. Televisions are often reported as old with fuzzy channels, and Wi-Fi is frequently unavailable in rooms. Bed comfort is generally adequate, and rooms are often described as spacious, though some guests experience noise from nearby stages or events.

Dining & Food Quality
Feedback on dining and food quality is generally positive, particularly concerning breakfast. Most guests find the breakfast to be good, with a wide variety of options, including both Indonesian and continental dishes. Some reviews highlight the delicious taste and the convenience of breakfast delivery directly to the cottages during certain periods. The Nyiur restaurant is frequently mentioned for its pleasant atmosphere and good food, with some guests enjoying the sea view during their meals. While the breakfast spread is appreciated, a few guests note that the quality can be ordinary or that popular items may run out quickly on busy mornings. Room service is available, and a BBQ package is also offered, which guests have found to be tasty and fresh.

Location & Accessibility
The hotel's strategic location within the Taman Impian Jaya Ancol theme park is a major highlight for guests. It offers easy access to numerous popular attractions such as Sea World, Dufan (Fantasy World), Atlantis Water Adventure, and Ocean Dream Samudra, many of which are within walking distance or a short ride away. This makes it an ideal spot for a staycation or a family getaway without having to travel far from the city center. While the hotel provides free bicycles for exploring its own area and there are shuttle vehicles within Ancol, guests note that getting outside the park requires a car or taxi, and re-entry fees apply if not pre-arranged. Parking is available at the cottages, but the overall entry fee to Ancol park can be expensive per person and car.

Staff & Service
The staff and service at the hotel consistently receive high praise from guests. Reviewers frequently describe the staff as friendly, helpful, attentive, and professional, contributing significantly to a positive guest experience. The check-in process is generally smooth, though some guests have reported minor issues like receiving the wrong key card, which were quickly resolved by the staff. Guests appreciate the warm hospitality and the staff's willingness to accommodate requests, from providing fishing rods to assisting with parking issues. Housekeeping is noted for being efficient, and the overall service quality, including from security and restaurant staff, is highlighted as a strong point, making guests feel welcomed and well-cared for during their stay.

Additional Information
Guests frequently mention the valuable perk of receiving free tickets to various Ancol attractions, such as Dufan, Sea World, and Atlantis Water Adventure, often included with their stay. This significantly enhances the value for families. The hotel also implemented COVID-19 protocols, including private breakfast delivery to cottages and regular pool disinfection, which guests appreciated during the pandemic. A deposit of Rp 500,000 is required upon check-in, which is returned within 14 days after departure. While the hotel provides mosquito repellent in rooms, guests are still advised to bring their own due to the prevalence of mosquitoes. Some guests note the presence of unique features like fan banana trees and a mermaid statue within the grounds.