Asyana Kemayoran Jakarta

This hotel offers a comfortable and affordable stay, often highlighted for its unique capsule rooms and a welcoming swimming pool area that appeals to various guests. It is particularly well-suited for solo travelers seeking a budget-friendly yet well-equipped option, as well as families looking for kid-friendly amenities and spacious accommodations. Its strategic location makes it a good fit for sightseers exploring city landmarks and business travelers attending events nearby. Guests consistently appreciate the value for money, the generally clean environment, and the helpful staff. To enhance your stay, consider requesting a room on a higher floor for better views, and be mindful that some rooms may experience noise from the street or issues with air conditioning, so it's advisable to check upon arrival.

Facilities & Amenities
The hotel provides a range of facilities that enhance the guest experience. A notable feature is the swimming pool, which includes sections for both adults and children, making it a popular spot for families. Guests also benefit from free Wi-Fi throughout the property, ensuring connectivity. Many rooms come equipped with a mini-bar offering complimentary drinks, which is a much-appreciated perk. For those traveling with electric vehicles, the hotel conveniently offers charging stations. Additionally, there is a small playground for children, adding to its family-friendly appeal. While some guests noted the pool water could be irritating to the eyes due to chlorine, and some capsule room lights had minor issues, the overall provision of amenities is considered excellent for the price point.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and comfortable, with many praising the spacious junior suites that offer separate living areas. The beds are often described as comfortable, and the provision of a guling (long pillow) is a unique and appreciated touch. Bathrooms are typically clean, though some guests experienced issues with toilet flushes or found the ceramic tone and shower type less appealing. While the AC is usually reported as cold and effective, a few guests encountered rooms where the AC was not cooling sufficiently. Rooms are often equipped with a Smart TV offering Netflix and YouTube, and amenities like hairdryers and sajadah (prayer mats) are provided. However, some isolated incidents included smoke smells in non-smoking rooms, dirty pillows or sofas, and occasional cockroaches, with a few noting torn bed sheets or pilling fabrics.

Dining & Food Quality
The hotel offers a breakfast buffet that is included with the stay, providing a convenient start to the day. The breakfast variety is generally considered good, with options ranging from bread and cereal to heavier dishes, soups, and salads. Many guests found the food quality to be delicious, highlighting specific items like steak and oxtail soup. The restaurant area is typically described as clean. However, some guests expressed mixed opinions on the overall food quality, finding it inconsistent or average. There were also comments about slow refills for popular buffet items, sugary milk, and watery porridge. Despite these minor criticisms, the availability of a takeaway option for breakfast is a convenient service appreciated by many.

Location & Accessibility
The hotel boasts a highly strategic location, making it convenient for both leisure and business travelers. It is situated close to major transportation hubs, including Kemayoran and Pasar Senen train stations, and a Transjakarta bus stop. Guests appreciate its proximity to prominent city landmarks such as Monas, the Istiqlal Mosque, and Tanah Abang Market, making sightseeing easily accessible. For those attending events, the hotel is also near JIExpo. While the parking area, including a basement, is generally spacious for both cars and motorcycles, some guests reported issues with it being full or encountering unhelpful staff regarding parking arrangements.

Staff & Service
The staff at the hotel consistently receives praise for being friendly, helpful, and polite. Guests often highlight the quick check-in and check-out processes, contributing to a smooth experience. Many reviews commend the security staff for their assistance and respectful demeanor. The hotel's team is generally responsive to guest requests and issues, though some instances of slow response or perceived unhelpfulness were noted, particularly regarding specific complaints or requests like a second room key. While most interactions are positive, a few guests reported isolated incidents of unaccommodating or unfriendly receptionists, and some felt a lack of service orientation in certain situations, such as handling breakfast takeaway requests.

Additional Information
A unique offering at this hotel is its capsule rooms, which provide a comfortable and affordable option for solo travelers, complete with amenities like bottled water, towels, and slippers. Guests staying in these rooms found them clean and comfortable, though some noted that initial guidance for their use could be improved. The hotel maintains an old-fashioned style that is well-preserved. A notable perk is the complimentary mini-bar in many rooms, stocked with various cold beverages. While the hotel generally provides standard toiletries, some guests mentioned the absence of hotel slippers or hand soap in the sink area, requiring them to request these items or use shower gel.