ASTON Kartika Grogol Hotel & Conference Center

This hotel is a popular choice for travelers seeking a comfortable and family-friendly stay, distinguished by its spacious rooms and a new adjacent building offering direct access to a mall and gym. Guests consistently highlight the hotel's commitment to excellent service, the high standard of cleanliness, and the diverse, delicious food options. It is particularly well-suited for families due to its dedicated children's facilities, and also appeals to business travelers and sightseers given its strategic location. To enhance your experience, guests recommend taking full advantage of the extensive on-site amenities, especially those catering to children, and appreciating the convenience of the hotel's central position.

Facilities & Amenities
The hotel offers a wide array of complete facilities that significantly enhance the guest experience. A standout feature is the swimming pool, which includes a dedicated kids' pool, making it a hit with families. Guests also appreciate the well-equipped gym, located in the new adjacent building, providing ample opportunities for fitness. For younger guests, the indoor kids playroom is a major draw, described as clean, safe, and a perfect spot for children to enjoy themselves. The hotel promotes sustainability by providing refillable water dispensers on each floor, allowing guests to easily access drinking water. Additionally, free Wi-Fi is available, ensuring guests remain connected throughout their stay.

Cleanliness & Room Comfort
Guests consistently praise the hotel's commitment to cleanliness, noting that rooms are not only spotless but also fragrant. The spacious rooms are a recurring highlight, providing ample space for relaxation, and many are equipped with Smart TVs offering various streaming services. The comfortable beds with soft pillows are frequently mentioned, ensuring a restful night's sleep. While the air conditioning is generally effective, some guests noted it could be slow to cool or was automatically controlled, requiring staff assistance. Most guests found the rooms quiet, though a few mentioned occasional noise from the busy main road or neighboring rooms due to less-than-perfect soundproofing.

Dining & Food Quality
The hotel's dining experience receives high praise, with guests consistently describing the food as delicious and of excellent quality. The breakfast is particularly popular, offering a wide variety of options including Indonesian, Indian, Japanese, and Western dishes, often featuring live cooking stations. Guests appreciate that the food is served warm and replenished regularly. While the breakfast spread is extensive, some guests expressed a desire for more advanced coffee machine options to enhance their morning beverage experience. The restaurant atmosphere is generally pleasant, though a few guests noted the proximity of a smoking area to some food stations.

Location & Accessibility
The hotel boasts a highly strategic location, making it incredibly convenient for various types of travelers. It offers easy access to major shopping centers like Central Park and Mall Taman Anggrek, as well as offices, hospitals, and universities. Its proximity to the Jakarta Aquarium is also a plus for families. Public transportation and taxi services are readily available, facilitating mobility around the city. The hotel provides spacious parking with helpful attendants, alleviating concerns for guests traveling by car. While the central location is a significant advantage, some guests noted that rooms facing the main road could experience traffic noise.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional service and friendly demeanor. Guests frequently highlight their attentiveness, helpfulness, and professionalism from arrival to departure. The check-in process is often described as quick and efficient, with staff going above and beyond to accommodate requests, including early check-ins when possible. The hospitality extended by the entire team, including front desk personnel, housekeeping, and bellboys, contributes significantly to a positive and memorable stay. Many guests expressed feeling welcomed and well-cared for, emphasizing the staff's proactive and responsive approach to guest needs.

Additional Information
A notable feature of the hotel is its commitment to sustainability, evidenced by the provision of water dispensers on every floor, allowing guests to refill their bottles and reduce plastic waste. For families, the hotel offers engaging kids' activities on weekends, complementing the indoor playroom and children's pool. The hotel's design is often described as modern and luxurious, contributing to a pleasant atmosphere. Guests frequently mention the hotel's consistent efforts to improve and maintain its high standards, making it a reliable choice for repeat visits.