The Elizabeth Hotel

This hotel offers a memorable stay, distinguished by its quiet ambiance despite being a short walk from the vibrant Orchard Road. Its signature feature is providing a peaceful retreat while maintaining excellent accessibility to major shopping and entertainment hubs. The hotel is an ideal fit for sightseers and shoppers eager to explore the city's main attractions, as well as business travelers seeking convenience and comfort. Couples and families will also find the spacious rooms and attentive service conducive to a pleasant visit. To enhance your experience, guests recommend utilizing the hotel's staff for taxi bookings and local tips, and being mindful of the uphill walk when returning from the MRT station.

Facilities & Amenities
The hotel features a swimming pool that many guests find relaxing and a good temperature, though some note a limited number of loungers available. A fitness center is present, but some reviews describe it as small or in need of improvement. Free Wi-Fi is available, though a few guests experienced slow speeds. The lifts are mentioned by some as being old and noisy, suggesting a need for maintenance. A unique offering is the Vibe Pantry, providing access to snacks and drinks, which is appreciated by many. Overall, the common areas are considered pleasant and well-maintained.

Cleanliness & Room Comfort
Guests generally find the rooms clean and comfortable, with many praising the spaciousness for a Singapore hotel and the exceptional comfort of the beds and pillows. In-room amenities often include a coffee pod machine, safe, and fridge. However, feedback on air conditioning is mixed, with some finding it too warm, noisy, or difficult to adjust. Noise from corridors, adjacent rooms, or plumbing is a recurring concern for some guests. Bathrooms are frequently described as dated, with issues such as poor water pressure, leaking showers, or the absence of a bidet or full shower curtain, leading to wet floors. Storage space, particularly for hanging clothes, is sometimes noted as limited.

Dining & Food Quality
Feedback on dining is varied. The breakfast receives both praise for its quality and an excellent omelette station, but also criticism for its limited variety, especially regarding fresh fruit and healthy options. Some guests report slow replenishment of food items and understaffing during busy periods, leading to long queues for the single coffee machine. The restaurant generally offers good quality food, though some guests desire more menu variety. The bar area is noted as a pleasant spot for drinks. Overall, while some aspects of the dining experience are positive, consistency and variety, particularly at breakfast, could be improved.

Location & Accessibility
The hotel boasts a highly convenient location, being just a short walk from Orchard Road and its numerous shopping centers and dining options. This central position makes it easy for guests to access key attractions and public transport. However, a significant point of feedback is the uphill walk required to return to the hotel from Orchard Road or the MRT station, which can be challenging, especially in the hot and humid weather or when carrying luggage. Despite its proximity to a bustling area, the hotel is often described as being in a quiet neighborhood, offering a peaceful retreat after a day of exploring.

Staff & Service
The staff at the hotel consistently receive high praise for their exceptional friendliness, professionalism, and helpfulness. Guests frequently highlight their attentive service, willingness to go above and beyond, and ability to make stays comfortable and memorable. The check-in and check-out processes are often described as smooth and efficient, with staff accommodating requests like early check-in when possible. Many reviews commend the staff for providing valuable local tips, assisting with taxi bookings, and ensuring a welcoming atmosphere. Housekeeping is also noted for its efficiency and attention to detail.

Additional Information
The hotel's commitment to being eco-friendly is evident in its policy of not providing complimentary bottled water in rooms; instead, guests are encouraged to use a provided glass carafe for tap water, which is potable. Some guests find this inconvenient and prefer bottled water. The hotel offers umbrellas for guest use, a thoughtful touch given the local climate. While not a universal policy, some guests have experienced a high cost for late check-out. The presence of a Vibe Pantry with snacks and drinks is a unique amenity appreciated by many.