Side Rose Hotel

This hotel offers a highly varied guest experience, with its pools and aquapark often highlighted as a redeeming feature, providing entertainment despite some maintenance concerns. The animation team also stands out, frequently praised for their efforts in engaging guests and creating a lively atmosphere. While many visitors found the hotel to be a suitable option for budget travelers and groups participating in events, some families also found it acceptable, particularly due to the children's activities. However, a significant number of reviews indicate a need for guests to manage their expectations, as the overall quality often aligns with its lower price point. To enhance your stay, it is advisable to budget for meals outside the hotel and consider bringing personal items like towels or cleaning supplies, as these aspects are frequently mentioned in guest feedback.

Facilities & Amenities
The pools are a prominent feature, with many guests enjoying the variety of slides and the general aquatic offerings. However, some visitors noted issues with excessive chlorine levels and occasional cleanliness concerns at the bottom of the pools, while the aquapark was sometimes reported as being out of order. Wi-Fi access is generally limited to the reception area, with additional charges for connectivity elsewhere. Feedback on air conditioning in rooms is mixed, with some units reported as ineffective or merely functioning as fans. The availability and quality of drinks at the bar are frequently criticized, with mentions of limited hours, poor quality beverages, and a lack of proper cups, often resorting to cardboard cups. A shuttle service to the beach is available, though its frequency is inconsistent.

Cleanliness & Room Comfort
Cleanliness is a major and recurring concern across numerous reviews, with guests frequently describing rooms and common areas as dirty, unhygienic, and even a "microbe nest." Reports include torn sheets, stained curtains, and visible blood stains on walls, indicating a severe lack of attention to detail. The overall room condition is often described as old and poorly maintained, with issues such as crumbling walls, non-functional refrigerators, and even flooding in bathrooms due to faulty shower tiles. While some rooms were noted as spacious, the pervasive lack of hygiene and the presence of noise levels from other guests or outside areas significantly detract from the comfort of the stay.

Dining & Food Quality
The food quality receives overwhelmingly negative feedback, with many guests describing meals as terrible, inedible, and lacking in taste. There are frequent complaints about a persistent, unpleasant oil smell in the dining areas and the serving of stale or reheated items, such as nuggets and fries. The dining experience is often likened to a chaotic environment, with guests reporting that locals rush to pile plates, leaving little for others. Furthermore, the hygiene of plates and glasses is a significant concern, with many guests observing them to be dirty or improperly cleaned. The breakfast menu is often described as repetitive, offering the same limited options daily, prompting many guests to opt for dining outside the hotel.

Location & Accessibility
The hotel's central location in Manavgat is generally considered favorable, offering reasonable proximity to local areas. The beach access is approximately 800 meters away, which is a walkable distance, though some guests noted the path to the beach was unkempt and filled with insects. While a shuttle service to the beach is provided, its schedule is often inconsistent, leading many guests to use their own transportation. The beach itself is described as clean and pleasant, but the hotel's designated area there is often neglected, with limited amenities or service. Overall, the location is seen as acceptable for its price point, but the accessibility to the beach could be improved.

Staff & Service
Feedback on staff helpfulness and overall service quality is notably mixed, though a significant number of guests praise the efforts of the animation team for their engaging activities and positive attitude. While some guests reported friendly and attentive staff, particularly under new management, others experienced rudeness, a lack of interest, and a language barrier, especially with bar staff who had almost no English proficiency. Issues with the check-in process were also reported, including long waiting times and unhelpful reception staff. Despite these inconsistencies, many guests highlighted specific individuals and the new management team for their dedication and efforts to improve the guest experience, particularly in addressing cleanliness concerns.

Additional Information
A significant and concerning theme in guest reviews pertains to reservation issues and alleged scams, with multiple guests reporting that their pre-paid bookings were not honored upon arrival, leading to demands for additional payment or outright denial of entry. This suggests potential fraudulent activities by third-party agencies or issues with the hotel's booking system. Guests are strongly advised to verify their reservations directly with the hotel and exercise caution when booking through external platforms. The hotel's overall value is consistently linked to its status as a budget hotel, meaning guests should temper their expectations regarding luxury or comprehensive services. Several reviews highlight a recent change in new management as a positive development, indicating efforts to address long-standing issues and improve the guest experience.