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Pacific Express Hotel (Kuala Lumpur, Malaysia)


Pacific Express Hotel (Kuala Lumpur, Malaysia)

About Pacific Express Hotel

Pacific Express is a three-star hotel featuring an outdoor pool, a business centre and fitness facilities. Merdeka Square is 500 metres away from the premises. Each of the 207 rooms has a private shower-only bathroom fitted with a rainfall showerhead and stocked with free toiletries. Guests have access to a minibar, an in-room safe, complimentary wireless Internet access and a 32 inch LED TV. Pacific Express features an onsite convenience store, luggage storage, concierge service, express check-in/check-out, currency exchange and a 24-hour front desk. Members of staff are fluent in English, Chinese and Malay. Guests can enjoy meals at the hotel’s onsite à la carte restaurant. Top rated eateries in the area include Restoran Yusoof dan Zakhir, ARCH Café and Thai Chili's Restaurant and Bar. The hotel is half a kilometre away from Sultan Abdul Samad Building and two and a half kilometres from Petronas Twin Towers.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking(Unavailable)
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationExcellent  (8.8 / 10)
  • RoomsGood  (7.7 / 10)
  • ServiceGood  (7.8 / 10)
  • CleanlinessFair  (7.0 / 10)
  • Value for moneyGood  (7.7 / 10)

Positive Reviews


Well-situated close to several attraction sites

The building is conveniently located just a few steps from Central Market. It is also within walking distance of some of the city's most well-liked historical sites such as Sultan Abdul Samad Building and Dataran Merdeka. Guests can also visit the National Mosque.


Perfectly clean and well-kept rooms

If you are just looking for comfortable room to sleep in, then Pacific Express is a great place to stay. Guests can comfortably sleep in the immaculate clean and decent rooms at the hotel. The bathrooms have powerful rain showers.


Multilingual, well-trained and friendly staff

The hotel's workers are very dedicated and considerate. In addition, international travellers felt well accommodated due to the staff being multilingual. They never hesitate to assist you and are always ready to be of service.

Negative Reviews


High noise levels at the hotel

Many guests who stayed at the property have complained about the noise levels especially in the morning and at night. Unruly revelers from the streets disturbed guests' peaceful time in their rooms. Those affected were of the opinion that the soundproofing wasn't perfect.


Air con system is too weak and loud

Some guests felt that the air condition at the hotel didn't perform well to their expectations. The units were quite defective and some hard to adjust to the right settings. Others emitted loud noise while running.


The pool is very small and gets crowded easily.

During peak seasons when the hotel is fully booked, the pool area can get overcrowded with guests. Many guests were put off by the congested feel at the pool. Some also felt that the pool area was closed way too early.

All amenities

Property amenities
  1. Lift
  2. Gym
  3. Outdoor swimming pool
  4. Convenience store
  5. Conference rooms
  6. Non-smoking rooms
  7. 24-hour reception
  8. Snack bar
  9. Deck chairs
  10. Laundry service
  11. WiFi in public areas
  12. Concierge
  1. Wheelchair accessible
Room amenities
  1. Shower
  2. Ironing board
  3. Television
  4. Hairdryer
  5. Air conditioning
  6. Minibar
  7. Desk
  8. Telephone
  9. Safe
  10. Cable TV
  11. WiFi
  12. Free WiFi (rooms)

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00


Jalan Hang Kasturi , 50050 , Kuala Lumpur , Malaysia
Telephone: +60(32)0226888

Frequently Asked Questions about Pacific Express Hotel

  • Is there a pool area at Pacific Express Hotel?

    Yes, Pacific Express Hotel offers 2 pool areas.

  • Are pets allowed at Pacific Express Hotel?

    No, Pacific Express Hotel doesn’t allow pets.

  • Is parking available at Pacific Express Hotel?

    No, Pacific Express Hotel doesn’t provide parking.

  • What time is check-in and check-out at Pacific Express Hotel?

    Check-in at Pacific Express Hotel is available from: . Check-out time is by .

  • Where is Pacific Express Hotel located?

    Pacific Express Hotel is located in Jalan Hang Kasturi, 50050, Kuala Lumpur, Malaysia.