Jayakarta Hotel Jakarta

The hotel offers a distinctive blend of classic charm and strategic urban convenience, making it a memorable choice for travelers. Its signature feature is its vintage aesthetic combined with a central location, providing easy access to historical sites and business districts. Guests frequently highlight the spacious rooms and comfortable beds as key advantages. This establishment is particularly well-suited for sightseers eager to explore the city's heritage, business travelers seeking proximity to the city center, and families who appreciate the ample room space. To enhance your stay, guests recommend managing expectations regarding the hotel's age and leveraging its prime location for exploring nearby attractions and culinary delights.

Facilities & Amenities
The hotel provides a range of facilities, though feedback is mixed regarding their condition. A swimming pool is available, with some guests finding it a pleasant amenity for relaxation, while others noted it could be cleaner. Wi-Fi connectivity is offered, but several guests reported it to be weak or unreliable, particularly for laptops. Rooms are equipped with a mini-fridge, which is generally functional, and an old-style TV that is not a smart TV. The air conditioning receives varied comments; some guests found it excellent and very cold, while others experienced issues with it being ineffective or too hot. The presence of a bathtub in many rooms is appreciated, though its condition can vary.

Cleanliness & Room Comfort
Rooms are consistently described as spacious, offering ample living area for guests. The beds are frequently praised for being comfortable, soft, and clean, ensuring a restful night's sleep. However, feedback on overall cleanliness and room condition is mixed. While some guests found their rooms clean and well-maintained, others reported issues such as dust (especially on lamps and carpets), black mold on ceilings, and a persistent musty or strange smell. There were also reports of cockroaches in some rooms. The bathrooms are noted for their size and the presence of a bathtub, but some guests mentioned issues like leaky sinks, flooding due to lack of floor mats, and dirty water. Noise levels from outside or within the hotel were occasionally mentioned as a disturbance.

Dining & Food Quality
The hotel's breakfast receives varied feedback. Many guests describe it as good, complete, and offering a wide variety of dishes, particularly local Indonesian cuisine. Specific mentions include tasty fried rice. However, some guests found the breakfast to be "not up to mark" or less varied compared to other hotels in the same chain. It is noted that the breakfast primarily features local meals with fewer Western options. While the quality of the food served is generally satisfactory, some guests felt it was expensive relative to other hotels. There is no specific detailed feedback on other dining options like a dedicated restaurant or bar beyond breakfast.

Location & Accessibility
The hotel's central location is overwhelmingly praised as its strongest asset. It is strategically situated near numerous key attractions and transportation hubs, making it ideal for exploring. Guests highlight its proximity to Chinatown, Kota Tua (Old Town), Glodok, Monas, and Istana Merdeka. The area is also convenient for accessing shopping malls and a wide array of street food vendors and local eateries. For those traveling further, the hotel offers easy access to KAI & Halim Station. Parking is available, with some guests finding it spacious, while others noted it could be difficult, dark, or have limited guest parking due to reserved spots.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentiveness. Guests frequently commend their quick response to requests and their willingness to assist where possible, contributing to a pleasant stay. The check-in process is generally described as efficient. Security personnel are also noted for providing good service. However, some guests experienced isolated issues, such as not being assisted with luggage upon arrival or slow responses to room maintenance requests. There were also a few reports of chaotic front desk service and issues with laundry service, including unexpected charges or staff entering rooms without explicit permission.

Additional Information
Guests should be aware that the hotel is an older building with a classic, vintage style, which some find charming while others note it requires more maintenance. Recurring issues include room keys that are sometimes non-functional or problematic. Several guests reported a lack of basic amenities such as toilet paper, floor mats in bathrooms, or a hairdryer in the room. Some found the provided electric kettles to have an unpleasant smell. There were also concerning reports of strangers knocking on doors or staff entering rooms for cleaning despite guests indicating no service was needed, raising safety concerns for some. The hotel does not offer a pick-up service.