Intercontinental Hotels Bandung Dago Pakar By Ihg

This hotel offers a luxurious and memorable escape, often described as feeling like a kingdom, with its signature feature being the breathtaking views of the city, golf course, and surrounding mountains. Guests consistently highlight the exceptional service provided by the staff, the spacious and comfortable rooms, and the delicious and varied food options, especially at breakfast. It is an ideal destination for families seeking extensive kids' activities, couples looking for a romantic and private luxury experience, and business travelers who appreciate impeccable service and comfortable accommodations. The hotel's serene, high-land location provides a peaceful retreat. To enhance your stay, consider taking advantage of the numerous children's activities available on-site, and be prepared for a drive as the hotel is situated away from the city center, ensuring a quiet atmosphere.

Facilities & Amenities
The hotel provides a range of facilities designed to enhance guest comfort and enjoyment. The swimming pool is a popular feature, often praised for its warmth, though some guests note it can become crowded and is smaller than expected for a hotel of this caliber, with limited seating and no dedicated changing rooms. A fitness center is available, though a few guests suggest it could benefit from updates. Strong Wi-Fi is consistently available throughout the property, ensuring guests remain connected. The hotel also boasts a large ballroom, suitable for various events and meetings. The exclusive Club Lounge on the 18th floor is frequently lauded for its phenomenal service, VVIP treatment, and stunning views, offering a premium experience with complimentary food and beverages. Guests also appreciate the convenience of an EV car charger on site.

Cleanliness & Room Comfort
Guests consistently praise the spacious rooms, often highlighting their generous size and comfortable layout, which frequently include a daybed or large sofa by the window, perfect for enjoying the views. The cleanliness of the rooms is generally well-regarded, though a few guests have noted minor issues such as visible wear and tear, carpet smells, or occasional bugs, which were promptly addressed by staff. Comfortable beds and plush pillows ensure a restful sleep. The bathrooms are described as large and well-appointed, often featuring a bathtub and complete amenities, including bath bombs and salts. While many rooms offer breathtaking views of the city or golf course, some guests have experienced thin walls leading to noise from adjacent rooms or function halls. The air conditioning is typically strong, though isolated reports of it not functioning properly or being noisy have occurred. Modern amenities like smart TVs with streaming access and in-room coffee makers are also appreciated.

Dining & Food Quality
The breakfast experience at the hotel consistently receives high praise, with guests describing it as excellent, amazing, and delicious, offering a wide variety of choices ranging from local delicacies like traditional porridge to international options, including fresh pastries and sushi. The food quality is generally considered very good, with many dishes noted for their taste and freshness. While the breakfast area can become crowded, especially during peak times, leading to queues at live cooking stations, the hotel's management is often commended for its efforts to maintain quality and replenish items. Beyond breakfast, guests have enjoyed dining at the hotel's restaurants, such as Damai Restaurant and Tian Jing Lou Chinese Restaurant, where specific dishes like honey-glazed squid, pecking duck, and satay have been highlighted for their flavor. Some guests, however, have found the food quality to be inconsistent or lacking in certain areas, such as blandness in some dishes or limited options between specific hours.

Location & Accessibility
The hotel's location is a significant aspect of the guest experience, situated on a high land with stunning panoramic views of the city, golf course, and surrounding mountains, contributing to a peaceful and quiet atmosphere with cooler weather. This elevated position, however, means the hotel is far from the city center, requiring a vehicle for travel to other attractions and resulting in potentially long drives and heavy traffic. Despite the distance, guests appreciate the serene environment, making it ideal for a relaxing getaway. Parking is ample, with a huge lot available, and a convenient 24-hour shuttle service is provided to transport guests to and from the lobby. While the road leading to the hotel can be steep and narrow, some guests have found it challenging to navigate. The hotel's proximity to a golf course and attractions like Dream Park is also noted.

Staff & Service
The staff and service at the hotel are consistently lauded as exceptional, with guests frequently describing employees as friendly, helpful, attentive, and professional. Many reviews highlight the staff's willingness to go above and beyond, creating a warm and welcoming atmosphere. The check-in process is generally reported as quick and smooth, though a few guests have experienced delays. A recurring positive theme is the frequent room upgrades offered to guests, often enhancing their stay with better views or more spacious accommodations. The hotel excels in providing special occasion services, including thoughtful birthday surprises and honeymoon setups, complete with complimentary treats and decorations. Staff are also praised for their quick response to guest requests, whether for room changes, maintenance issues, or food reheating. The benefits for IHG members are particularly appreciated, with loyal guests receiving special treatment and perks.

Additional Information
The hotel offers a remarkable array of kids' activities, making it highly suitable for families. These include both free options like indoor and outdoor playgrounds, mini archery, and badminton, as well as paid activities such as horse riding, ATV rides, mini outbond, gokarting, VR experiences, and mini flying fox. Guests also enjoy unique offerings like cooking classes and latte art workshops. A thoughtful amenity is the on-site EV car charger, providing convenience for electric vehicle owners. While the hotel generally maintains a high standard, some guests have observed areas showing wear and tear, such as carpets needing renewal or older furniture, and occasional issues with soundproofing between rooms. The hotel also provides a free photo session with a framed picture, adding a memorable touch to the stay.