Travelodge Borehamwood

The hotel is widely recognized for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a welcoming and accommodating experience for guests. This dedication to service is a signature feature that leaves a lasting positive impression. Many guests find the rooms to be clean, spacious, and comfortable, offering good value for a stay. Its convenient location also makes it a suitable choice for various travelers. The hotel is particularly well-suited for business travelers seeking a reliable base, couples looking for a comfortable getaway, and budget-conscious visitors exploring London. While many appreciate the overall comfort, some guests have noted issues with noise levels, both from within the hotel and externally. To enhance your stay, it is advisable to request a room away from potential noise sources, and be prepared for the parking fee, which is a common point of discussion among visitors.

Facilities & Amenities
Guests have mixed feedback regarding the hotel's facilities and amenities. While the rooms are generally well-equipped for a basic stay, some common points of discussion arise. Many guests appreciate the availability of Wi-Fi, though it is noted that this often comes with an additional charge or limited free access, which some find inconvenient in modern hotels. The televisions in rooms receive varied comments, with some finding them adequately sized, while others describe them as small for the room's dimensions. A recurring concern is the limited number of plug sockets available, often only one or two, and their inconvenient placement, frequently not near the beds, making it challenging to charge multiple devices or use appliances like the provided kettle. Some guests also express a desire for additional amenities such as a mini-fridge or microwave in the rooms, which are currently not standard. For those requiring accessible rooms, feedback indicates they are generally functional, though specific design elements like sink size or TV placement can be less than ideal.

Cleanliness & Room Comfort
The cleanliness and room comfort generally receive positive remarks, with many guests describing their accommodations as clean and spacious. The beds are frequently praised for being comfortable, often featuring bouncy pillows that contribute to a restful night's sleep. However, the overall experience of room comfort is significantly impacted by noise levels. Many guests report disturbed sleep due to considerable external noise, including traffic and unexplained banging, as well as internal noise from other guests, thin walls, and children running in corridors. Some rooms also experience issues like a continuous flashing red light or light fittings shaking due to vibrations. The bathrooms are a point of mixed feedback; while some are found clean, others are described as aged, poorly maintained, or lacking a bath, offering only a shower. Issues such as no hot water, mildew on tiles, leaking showers, rusty shower rails, and a general lack of towels or soap are occasionally reported, impacting the overall comfort and hygiene perception.

Dining & Food Quality
Feedback on dining and food quality at the hotel is varied. The breakfast receives mixed reviews; while some guests find it to be a good value with a decent selection, offering an "all you can eat" option, others describe it as basic, limited, or overpriced. Specific criticisms include sausages being small or rubbery, scrambled eggs being dry or rubbery, and a lack of variety such as fruit, yogurt, or croissants. Issues with the coffee machine being out of order or the quality of instant coffee are also mentioned. The on-site restaurant and bar cafe provide convenience, with some guests praising the pizza and overall food quality. However, others report disappointing experiences with microwave food being cold, overcooked, or incorrect, and drinks being significantly overpriced. Despite these inconsistencies, the availability of an on-site dining option is generally appreciated for its convenience, especially for those looking for quick meals or a place to relax in the evening.

Location & Accessibility
The hotel's location is widely considered convenient and accessible for various purposes. It is well-situated for those visiting nearby studios and offers easy access to the train station for trips into London, making it suitable for both leisure and business travelers. Guests appreciate its proximity to major roads like the A1 and M25, and the presence of a bus system right outside the door. For daily needs, an M&S and Lidl are conveniently located nearby. Parking is a significant feature, consistently mentioned as available and generally good value, typically costing around £5 for 24 hours. While many find ample space, some note that the payment machine may only accept contactless cards, and guests must remember to register their vehicle at reception. However, some guests report initial difficulty in finding the hotel due to its entrance not being directly off the main road or issues with postcode navigation, despite its visible position on a busy roundabout.

Staff & Service
The staff and service at the hotel consistently receive overwhelming praise, standing out as a primary highlight for many guests. Reviewers frequently describe the team as friendly, helpful, accommodating, and professional, often going "above and beyond" to assist with requests. Guests appreciate the quick check-in process and the staff's willingness to provide directions or recommendations for local amenities. Specific instances of excellent service include staff lending phone chargers, assisting with car key issues, and managing situations like fire alarms with calm and efficiency. While the majority of feedback is positive, a small number of guests have reported isolated incidents of staff being perceived as less helpful or even rude, particularly when dealing with complaints or after check-out. Despite these rare exceptions, the dedication of the team to providing a welcoming and supportive environment is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware of certain policies and aspects that may influence their stay. While parking is available on-site, it is a paid service, typically costing £5 per 24 hours, and guests must remember to register their vehicle at reception. Similarly, Wi-Fi access is generally not free beyond a short complimentary period, which some guests find outdated. The hotel is noted to be pet-friendly, which is a positive for those traveling with animals. Many reviews suggest that the hotel's rooms and overall decor are dated and could benefit from a refurbishment to align with more modern standards seen in other properties. Some guests have reported a general atmosphere impacted by persistent noise from other occupants, including children running in corridors, and occasional unpleasant smells in common areas, which can detract from the overall tranquility of the stay.