The House of Toby

This hotel offers a highly convenient and central location near major transport hubs, making it an ideal choice for Eurostar travelers, sightseers, and business travelers seeking easy access to London's attractions and transit network. Guests consistently highlight the friendly and helpful staff as a standout feature, contributing significantly to a welcoming atmosphere. While rooms are often described as compact, they are generally found to be clean and comfortable for short stays, providing good value for money in central London. To enhance your experience, it is advisable to inquire about room location if noise sensitivity is a concern, and be prepared for stairs as there is no elevator.

Facilities & Amenities
A significant point for guests to note is the absence of a lift or elevator, requiring guests to use narrow staircases. While staff often assist with luggage, this can be challenging for those with heavy bags or mobility concerns. Most guests found the Wi-Fi to be reliable and speedy, though a few reported connectivity issues. The presence of air conditioning in rooms is widely appreciated, especially during warmer periods, ensuring a comfortable indoor climate. Feedback on hairdryers was mixed, with some reporting them to be broken or difficult to use. The hotel also offers a cozy bar for guests to unwind.

Cleanliness & Room Comfort
Guests generally praise the cleanliness of the rooms and bathrooms, often describing them as spotless and well-kept. The beds are consistently noted for being comfortable, ensuring a good night's sleep for most. While many rooms are described as small or compact, guests often find them well-organized and efficiently designed for short stays. However, some guests reported issues with noise levels, stemming from both street traffic and thin walls allowing sound from neighboring rooms or corridors. Some older windows were noted as contributing to coldness in winter.

Dining & Food Quality
Most guests found the continental breakfast to be of good value and offering a decent selection, with many appreciating the convenience of having it on-site. The breakfast is often described as ample and providing plenty of choice, making for a convenient start to the day. However, some guests felt the quality was insufficient or that it was overpriced for the options provided, noting it lacked hot items like eggs or bacon. Overall, the breakfast serves its purpose as a convenient and affordable option for many visitors.

Location & Accessibility
The hotel's central location is a major highlight, placing it within a short walking distance of King's Cross and St Pancras International stations. This makes it exceptionally convenient for Eurostar travelers and those relying on London's extensive tube and train networks. Guests appreciate being close to various restaurants, cafes, and bars, as well as having easy access to other parts of London. Despite its proximity to busy areas, many guests found the immediate street to be surprisingly quiet at night, contributing to a peaceful stay.

Staff & Service
The staff consistently receive high praise for their friendliness, helpfulness, and welcoming demeanor. Guests frequently mention the reception team going above and beyond to assist with requests, from early check-ins to luggage storage. The check-in and check-out processes are generally described as swift and easy, contributing to a smooth arrival and departure. Many reviews highlight the staff's attentiveness and willingness to accommodate needs, creating a positive and personalized experience for visitors.

Additional Information
Guests should be aware of significant construction work occurring on an adjacent site, which has led to considerable noise levels during daytime hours, particularly in rooms facing the construction. While the hotel cannot control this, it is a recurring point of feedback. Additionally, the hotel has a sensitive fire alarm system, which can be triggered by steam from showers, and guests have reported a policy of a charge if the alarm is activated due to this. The hotel also offers complimentary luggage storage for guests on arrival and departure days.