Hotel Silka Cheras Kuala Lumpur (Kuala Lumpur, Malaysia)

For those seeking a spot of retail therapy, this hotel's location was hard to beat. Set adjacent Cheras Sentral Mall, this property offered quick access to a whole range of local shops, restaurants and even a cinema.

The showers at this Kuala Lumpur property were a real treat. Even on upper floors, the water pressure was found to be good and strong, a point that ensured that guests had an all-around solid shower experience at this hotel.

This hotel's on-site dining options were also praised. Offering breakfasts, lunches and dinners, guests were impressed the sheer range of the menu here. This ensured that there was something for all appetites.

The in-room cleanliness could be improved. Dirty sheets and linen were an on-going issue at this hotel as were oddly stuffy, smelly rooms and sticky floors. The poor strength of the AC only added to the grubby feel of units.

The flip-side to the excellent shower experience here seems to be blocked drains, which this property suffers in abundance. Guests reported that drains were either entirely blocked or very slow to clear. This appears to be a widespread issue.

Whether they were looking for a basic toiletry pack or an iron, many felt that most of the amenities that are advertised on this property's web-site are missing here. Guests were annoyed at having to call down to reception for these items.