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  • reception
  • bedroom

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About Hotel Puerta America

  • Rooftop dining with city views

    Dine at the top-floor restaurant and bar to enjoy panoramic views of the Madrid skyline.

  • Unique floor-by-floor architectural design

    Explore the distinct, avant-garde interior concepts created by world-renowned architects on every floor of the building.

  • Limited in-room beverage amenities

    Guest rooms lack standard items such as electric kettles, coffee makers, or irons, requiring guests to request these items or use hotel services.

  • Outdoor pool and lounge area

    Relax by the outdoor pool and poolside bar during warmer months for a quiet break from city sightseeing.

  • Convenient access to public transport

    Reach the Cartagena Metro station within a 5-minute walk for direct connections to the city center and airport.

  • Professional and attentive hotel staff

    Request assistance from the 24-hour front desk and concierge team for local recommendations and travel arrangements.

  • Open-concept bathroom layout constraints

    Certain room designs incorporate glass-walled bathrooms or open-plan layouts that may limit privacy for some travelers.

  • Variable room maintenance and functionality

    Guest rooms feature complex, non-standard controls for lighting and climate, and some facilities show signs of wear or require maintenance.

Hotel Puerta America is a 5-star hotel in Madrid, featuring a unique architectural design with each of its 12 floors created by a different international architect, including Zaha Hadid and Norman Foster. It is located a short walk from Cartagena Metro Station. The hotel offers a rooftop bar with panoramic city views and The Observatory restaurant, which features a vertical garden. Guests can also use the seasonal outdoor pool with a poolside bar. The hotel has a review score of 8.5 based on over 20,000 reviews, with activities, experience, and atmosphere highlighted positively by guests.

This summary was created by AI and might not be 100% accurate.

Rooms

  • Junior Suite

    • 1 1 Queen Bed, 1 2 Twin Beds
    • Sleeps 3
    • 484 sq ft

  • Zaha Hadid Space Club

    • 1 1 Queen Bed
    • Sleeps 3
    • 323 sq ft

  • Deluxe Room

    • 1 1 Queen Bed, 1 2 Twin Beds
    • Sleeps 3
    • 323 sq ft

  • Executive Suite

    • 1 1 Double Bed
    • Sleeps 3
    • 645 sq ft

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  • Free WiFi
  • Pool
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Price trend

Based on lowest prices on trivago from the last 30 days
Rp 3.457.779
Rp 1.728.890
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Reviews

8,4
Very good
based on 18.801 ratings from top 
sites
sites

Review summary

Summarized by AI from 1.000+ reviews

A stylish, design-forward retreat for urban explorers.


This property offers a unique, avant-garde escape for travelers who prioritize aesthetic innovation over traditional luxury. The Cartagena metro station provides seamless city access, while the refreshing swimming pool serves as an inviting focal point during warmer months. Guests frequently praise the professionalism and warmth of the staff, who are often commended for their proactive assistance with travel arrangements. For a more restful experience, consider requesting a room away from high-traffic areas to mitigate potential noise concerns.


Some guests mentioned: unconventional room layouts, inconsistent service responsiveness, limited breakfast variety.

Rated above average for Madrid

Guest reviews

Excellent45%
Very good28%
Good14%
Fair8%
Poor5%

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Parking
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Property amenities

  1. Business center
  2. Café
  3. Nightclub
  4. Entrance hall/lobby

For children

  1. Crib
  2. Childcare

Wellness

  1. Massage

Room amenities

  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television

Sports facilities

  1. Fitness

Hotel theme/type

  1. Convention hotel
  2. Boutique hotel

Hotel characteristics

  1. Family friendly
  2. LGBTQ+ friendly

Accessibility

  1. Accessible travel path
  2. Accessible parking

Location

Av. de América, 41, 28002, Madrid, Spain
Highlight
Convenient access to public transport
Reach the Cartagena Metro station within a 5-minute walk for direct connections to the city center and airport.

Distance from Hotel Puerta America

Santiago Bernabeu Stadium:2.1 km

Puerta De Alcala:2.8 km

Prado Museum:3.5 km

Madrid:3.9 km

Plaza Mayor:4.2 km

Royal Palace Of Madrid:4.5 km

Riyadh Air Metropolitano:6 km

Adolfo Suárez Madrid-Barajas Airport:10.6 km

Palace Of Zarzuela:12.1 km

Explore nearby attractions

Property info

Av. de América, 41, 28002, Madrid, Spain

Frequently Asked Questions about Hotel Puerta America

  • Is there a pool area at Hotel Puerta America?

    Yes, Hotel Puerta America offers 2 pool areas.

  • Are pets allowed at Hotel Puerta America?

    No, Hotel Puerta America doesn’t allow pets.

  • Is parking available at Hotel Puerta America?

    Yes, Hotel Puerta America provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel Puerta America?

    Check-in at Hotel Puerta America is available from: . Check-out time is by .

  • Where is Hotel Puerta America located?

    Hotel Puerta America is located in Av. de América, 41, 28002, Madrid, Spain.

The prices and availability we receive from booking sites change constantly. This means you may not always find the exact same offer you saw on trivago when you land on the booking site.

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