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Hotel Metro At Kl Sentral (Kuala Lumpur, Malaysia)

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Hotel Metro At Kl Sentral (Kuala Lumpur, Malaysia)

About Metro At Kl Sentral

Located at Brickfields residential neighbourhood in the heart of Kuala Lumpur, Metro At Kl Sentral is just a 15-minute walk to the National Mosque and 18-minute walk to Petaling Street. This hotel offers free wireless Internet access in the entire building and rooms with LCD satellite TVs. Rooms are fully air-conditioned and equipped with tea & coffee making facilities, safety deposit boxes, and private bathrooms with free toiletries. Working desks are also fitted in the rooms. Moreover, ironing facilities and hairdryers are available upon notification. The 24-hour front desk offers tour & ticket assistance and dry cleaning & laundry service. Luggage storage and concierge service can also be availed. Full breakfast is served each day with an extra fee. Numerous restaurants, bars, and cafes are only five-minute walk away. Within a 25-minute walk from Metro At Kl Sentral, guests can visit Merdeka Square and Jamek Mosque. Petronas Twin Towers is two miles away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool(Unavailable)
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym(Unavailable)

Rating overview

  • LocationExcellent  (8.5 / 10)
  • RoomsFair  (7.4 / 10)
  • ServiceFair  (7.2 / 10)
  • CleanlinessGood  (7.9 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews

positive:

Highly accessible location in central KL

The hotel's convenient location, which is a short walking distance from public transport systems such as the Nu Sentral and KL Sentral, is appreciated by guests. The hotel also offers easy access to the monorail, variety of restaurants, shopping malls, and airport. Therefore, guests did not have any issues going to different places and catching their flights.

positive:

Comfortable beds with fresh linens

Guests were impressed with the huge size of the beds as well as the overall quality which was clean and comfortable. Moreover, the mattresses and linens were well-maintained and were sufficient for a totally pleasant stay.

positive:

Efficient staff service is ensured!

The courteous attitude and highly accommodating service of the employees were very impressive according to guests. They were attentive and they did their best to grant guests' special requests even the urgent ones.


Negative Reviews

negative:

Unstable water supply

There were reports of foul smell coming from the bathroom area despite efforts to sanitise as well as the defective water system which resulted to the zero supply of water from the shower. Most guests were not able to shower properly due to the lack of enough water supply. Some guests even had to shower using bottled waters just to catch their flights, which was very inconvenient.

negative:

Uncontrollable street noise

Guests were annoyed with the loud noise coming from the streets. They can hear almost everything outside their rooms such as loud talking and noises coming from the bars within the area.

negative:

Broken air-conditioning system

Most guests were disappointed with the defective air-conditioning system provided at the hotel. They were not enough to cool the whole room and guests experienced warm temperature the whole time and dirty air. The air-conditioning units would also stop working even in the middle of the night.


All amenities

Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Lift
  4. Parking
  5. Convenience store
  6. Non-smoking rooms
  7. Computer with Internet
  8. Restaurant
  9. 24-hour reception
  10. Laundry service
  11. WiFi in public areas
  12. Room service
Accessibility
  1. Wheelchair accessible
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Satellite TV
  9. Sitting area
  10. Telephone
  11. Cable TV
  12. WiFi

Arrival / Departure

  1. Check in: 14:00
  2. Check out: 12:00

Contact

3, Jalan Thambypillai, Brickfields , 50470 , Kuala Lumpur , Malaysia
Telephone: +60(3)22735000 | Fax: +60(3)28572600 | 

Frequently Asked Questions about Metro At Kl Sentral

  • Is there a pool area at Metro At Kl Sentral?

    No, Metro At Kl Sentral doesn’t offer pool areas.

  • Are pets allowed at Metro At Kl Sentral?

    No, Metro At Kl Sentral doesn’t allow pets.

  • Is parking available at Metro At Kl Sentral?

    Yes, Metro At Kl Sentral provides Parking for guests.

  • What time is check-in and check-out at Metro At Kl Sentral?

    Check-in at Metro At Kl Sentral is available from: . Check-out time is by .

  • Where is Metro At Kl Sentral located?

    Metro At Kl Sentral is located in 3, Jalan Thambypillai, Brickfields, 50470, Kuala Lumpur, Malaysia.

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