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    Hotel JEN Penang Georgetown by Shangri-La (Georgetown, Malaysia)

    Hotel JEN Penang Georgetown by Shangri-La (Georgetown, Malaysia)

    About JEN Penang Georgetown by Shangri-La

    The Hotel JEN Penang Georgetown by Shangri-La, formerly Traders Hotel Penang, is positioned in the hub of Georgetown amongst fantastic shopping and various amenities. Guest rooms include Wi-Fi, en suite bathroom, complimentary toiletries, air conditioning safe, and desk. There are a number of extra-curricular activities for guest to enjoy. An outdoor pool, 24-hour health club, business and conference center, concierge service, free self parking, round trip airport shuttle for an additional charge, and a limousine/town car service are also available. The hotel restaurant serves a buffet breakfast, lunch, and dinner. Guests also have access to 24-hour room service. Refreshing drinks are served at one of the hotel's two bars. Snacks and refreshments are available at the hotel lounge. Just 15-minutes from Bayan Lepas Industrial Zone and the Penang International Airport, Hotel JEN Penang Georgetown by Shangri-La has various tourist attractions within the vicinity of the premises.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • A/C
    • Restaurant
    • Gym

    Rating overview

    8.4
    trivago Rating Index based on 23608  reviews from:
    • Hotels.com(8.8/10)
    • LocationExcellent  (8.7 / 10)
    • RoomsFair  (7.4 / 10)
    • ServiceVery good  (8.4 / 10)
    • CleanlinessVery good  (8.2 / 10)
    • Value for moneyGood  (7.9 / 10)

    Positive Reviews

    positive:

    Convenient For Attractions

    The hotel is within walking distance to the various attractions in the area. The shopping mall and eateries are just a few steps away.

    positive:

    Breakfast Is Not Bad

    The breakfast is adequate at the hotel. There is fresh, dark bread and a variety of cheeses amongst other things. The menu has a decent variety of choices.

    positive:

    Transport To Other Properties Is No Problem

    A free shuttle service is available to take you to various properties. The hotel is also near the main public bus terminal.


    Negative Reviews

    negative:

    Old, Old, Old

    The hotel is not really modern at all. The furniture is passe, the design is old, the bathroom needs updating, it's not an inspiring décor. It is more like the 70s with the old clunkier TVs. The bathroom has mold, insulting smells can be found around the facility, and light fixtures are hanging off the wall.

    negative:

    Wishy-Washy Staff

    The hotel staff are not very accommodating. Any issues you have to tackle them yourself and they don't want to take responsibility for any mistakes they make either. If there is a mix-up with your reservation, they will have you here, there, and everywhere! Staff are simply not very welcoming.

    negative:

    It's Just Average

    If you are looking for something posh, you are not going to get it. However, if the basics will do then this hotel might interest you. Nonetheless, it does not seem to be worth the money you pay.


    All amenities

    Property amenities
    1. Business centre
    2. Café
    3. Entrance hall/lobby
    4. Express check-in
    5. Lift
    6. Gym
    7. Parking
    8. Terrace
    9. Porter service
    10. Outdoor swimming pool
    11. Hotel safe
    12. Conference rooms
    13. Non-smoking rooms
    14. Computer with Internet
    15. Restaurant
    16. 24-hour reception
    17. On-site boutique shopping
    18. Snack bar
    19. Sun umbrellas
    20. Deck chairs
    21. Towels at the pool
    22. Laundry service
    23. Spa
    24. WiFi in public areas
    25. Room service
    26. 24-hour room service
    27. Shoe cleaning
    28. Fax/Modem access
    29. Doctor on site
    30. Car rental
    31. Concierge
    32. Airport shuttle
    33. Free WiFi in public areas
    34. Pool
    35. Luggage storage
    36. Housekeeping
    37. Free WiFi
    38. Breakfast
    39. Kids' pool
    40. Regular disinfection
    41. Temperature screening
    42. Masks provided
    43. Safe distance
    44. Response protocol
    45. Online check-in/check-out
    46. New safety protocols
    47. Cashless payment
    Wellness / Spa
    1. Steam room
    2. Sauna
    For children
    1. Cot
    2. Childcare
    3. Playground
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Ironing board
    2. Television
    3. Hairdryer
    4. Air conditioning
    5. Cosmetic mirror
    6. Pay-TV
    7. Satellite TV
    8. Desk
    9. Sitting area
    10. Telephone
    11. Safe
    12. Cable TV
    13. WiFi
    14. Free WiFi (rooms)
    15. Closet
    Sports facilities
    1. Fitness
    2. Table tennis
    Theme / Type
    1. Convention hotel
    2. Airport hotel
    Food and beverage
    1. Diabetic food

    Arrival / Departure

    1. Check in: 15:00
    2. Check out: 12:00

    Contact

    Magazine Road, Georgetown,  10300,  Georgetown,  Malaysia
    Telephone: +60 42622622 | Fax: +60 42626526

    Frequently Asked Questions about JEN Penang Georgetown by Shangri-La

    • Is there a pool area at JEN Penang Georgetown by Shangri-La?

      Yes, JEN Penang Georgetown by Shangri-La offers 2 pool areas.

    • Are pets allowed at JEN Penang Georgetown by Shangri-La?

      No, JEN Penang Georgetown by Shangri-La doesn’t allow pets.

    • Is parking available at JEN Penang Georgetown by Shangri-La?

      Yes, JEN Penang Georgetown by Shangri-La provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at JEN Penang Georgetown by Shangri-La?

      Check-in at JEN Penang Georgetown by Shangri-La is available from: . Check-out time is by .

    • Where is JEN Penang Georgetown by Shangri-La located?

      JEN Penang Georgetown by Shangri-La is located in Magazine Road, Georgetown, 10300, Georgetown, Malaysia.

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