Ibis Bandung Pasteur

The hotel is highly regarded for its strategic location and the exceptionally friendly staff who consistently provide outstanding service. Guests frequently highlight the hotel's overall cleanliness, the comfortable rooms, and the delicious food offered. It is an ideal choice for business travelers due to its accessibility, while families and sightseers appreciate its proximity to key attractions and the city center. To enhance your stay, be prepared for potential traffic congestion in the area, especially during peak hours, and consider requesting a room on a higher floor for better views.

Facilities & Amenities
Guests particularly appreciate the hotel's commitment to sustainability, evidenced by the water dispensers available on each floor, allowing for convenient refilling of water jugs. The lobby area is designed to be kids-friendly, featuring various games that entertain younger guests. While the Wi-Fi connectivity is generally available, some guests reported it could be slow, especially during peak times. Additionally, there were occasional observations that only one elevator was operational, which could lead to minor delays. The hotel does not feature a swimming pool, but the overall amenities contribute to a comfortable stay.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, noting that both the general areas and individual rooms are kept neat and fragrant. The beds are widely described as comfortable, ensuring a restful night's sleep. However, feedback on the bathrooms is mixed; many find them to be small or minimalist, and some guests reported occasional unpleasant smells or leaks. A few reviews mentioned dirty windows, which could obstruct views, and isolated issues with the air conditioning. Noise from outside traffic or adjacent rooms was also noted by some visitors.

Dining & Food Quality
The breakfast receives high praise for its variety and delicious offerings, with popular items including bubur kacang, an instant noodle stall, and an omelette station. The restaurant is commended for its tasty Indonesian dishes, such as garang asam, rawon, Nasgor Pasteur Special, telur keriting, sop buntut, and ayam penyet. Unique touches like melon-flavored coffee and cotton candy for children are also highlighted. While the food quality is generally excellent, a few guests experienced instances of popular dishes running out or slight inconsistencies in taste.

Location & Accessibility
The hotel boasts a highly strategic location, offering easy access to the Pasteur toll exit, which is a significant advantage for travelers. It is conveniently situated near the city center, the train station, and the popular Paris Van Java mall, making it a great base for exploring. However, a recurring theme in guest feedback is the significant traffic congestion in the surrounding area, particularly during busy periods. While parking space is limited, the availability of valet service is a helpful solution for guests arriving by car.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the quick check-in and check-out processes, which contribute to a smooth and efficient experience. Many reviewers commend the staff for going above and beyond to accommodate requests, assist with any needs, and create a welcoming atmosphere that makes guests feel valued and cared for, often likening the service to being among family.

Additional Information
The hotel's eco-friendly initiative of providing water dispensers on each floor for guests to refill their jugs is a notable feature, reducing the need for single-use plastic bottles. Some guests expressed confusion regarding a destination fee or an additional charge for breakfast if not explicitly included in their booking, suggesting clarity on these policies could be improved. The hotel also offers live music on weekends, providing an enjoyable entertainment option for guests. A few isolated comments mentioned bolsters lacking covers and the occasional presence of a smoke smell in non-smoking rooms.